Prisma Status · History · Incident #6076
RESOLVEDDegraded service for Accelerate cold starts
Minor · Started Jul 31, 2026 · 12:27 PM
Prisma Status · History · Incident #6076
RESOLVEDMinor · Started Jul 31, 2026 · 12:27 PM
Duration
59m
Severity
Minor
Detection lead
—
User reports
—
Summary
Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
Started
Jul 31, 2026 · 12:27 PM
Resolved
Jul 31, 2026 · 1:27 PM
Duration
59m
Severity
Minor
Event timeline
Investigating
Jul 31 · 12:27 PM PrismaWe are investigating an upstream service provider incident impacting Accelerate cold starts in all regions. Impact: Allocations of new query engines may be delayed or fail. Root cause: Accelerate is receiving degraded responses from Cloudflare's DNS API. Workarounds: TCP connections for Prisma Postgres databases are unaffected.
Resolved
Jul 31 · 1:27 PM PrismaResponses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
Pattern
Accelerate is unable to provision new query engines in eu-west-3
Sep 1, 2026 · 2h 24m
View incident →Accelerate is slow to provision new query engines in eu-west-3
Aug 3, 2026 · 46m
View incident →Accelerate incident impacting the eu-central-1 region
Jul 17, 2026 · 3h 51m
View incident →Pulsetic catches degradations minutes before vendors acknowledge them.
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