Prodly Status · History · Incident #125062

RESOLVED

Partial Service Outage - Degraded Performance

Major · Started Aug 19, 2025 · 2:30 PM

  • Duration

    4h 53m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Partial Service Outage - Degraded Performance

This incident has been resolved.


  • Started

    Aug 19, 2025 · 2:30 PM

  • Resolved

    Aug 19, 2025 · 7:24 PM

  • Duration

    4h 53m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Aug 19 · 2:45 PM Prodly

    We are investigating intermittent timeouts accessing the Prodly services.

  • Investigating

    Aug 19 · 3:52 PM Prodly

    We are continuing to investigate the root cause of the issue.

  • Investigating

    Aug 19 · 6:15 PM Prodly

    We are continuing to investigate the root cause of the issue.

  • Monitoring

    Aug 19 · 7:14 PM Prodly

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Aug 19 · 7:24 PM Prodly

    This incident has been resolved.

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