We've identified a problem with generations and are working on a fix

Summary

We've identified a problem with generations and are working on a fix

This incident has now been resolved.

• Started

  Jun 3, 2026 · 1:31 PM

• Resolved

  Jun 3, 2026 · 3:02 PM

• Duration

  1h 31m

• Severity

  Minor

• ◐

  Investigating

  Jun 3 · 1:31 PM Runway

  We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

• ◐

  Investigating

  Jun 3 · 1:40 PM Runway

  We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

• ◉

  Monitoring

  Jun 3 · 2:50 PM Runway

  We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

• ✓

  Resolved

  Jun 3 · 3:02 PM Runway

  This incident has now been resolved.