Elevated listener latency and error rate impacting Studio loading

Summary

Elevated listener latency and error rate impacting Studio loading

This incident has been resolved.

• Started

  Oct 8, 2026 · 9:55 AM

• Resolved

  Oct 8, 2026 · 2:28 PM

• Duration

  4h 33m

• Severity

  Critical

• ◐

  Investigating

  Oct 8 · 9:55 AM Sanity

  We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 9:10 UTC.

• ◐

  Investigating

  Oct 8 · 10:10 AM Sanity

  We are continuing to investigate this issue.

• ◐

  Investigating

  Oct 8 · 10:27 AM Sanity

  We are currently continuing to investigate the issue, while also rolling out mitigations.

• ◐

  Investigating

  Oct 8 · 10:37 AM Sanity

  We are continuing to investigate the issue. Additionally, there might be a slight delay in document publishes for "scheduled publishing" functionality.

• ◐

  Investigating

  Oct 8 · 10:56 AM Sanity

  We are currently continuing to investigate the issue, while also preparing to roll a set of mitigations.

• ◐

  Investigating

  Oct 8 · 11:01 AM Sanity

  We are continuing to investigate this issue.

• ◐

  Investigating

  Oct 8 · 11:21 AM Sanity

  We are continuing to investigate this issue.

• ◐

  Investigating

  Oct 8 · 11:38 AM Sanity

  We're continuing to investigate this issue. In the meantime, we've begun rolling out preliminary measures to mitigate its impact.

• ◐

  Investigating

  Oct 8 · 11:58 AM Sanity

  We're continuing to investigate this issue. And we are continuing rolling out preliminary measures to mitigate its impact.

• ◐

  Investigating

  Oct 8 · 12:18 PM Sanity

  We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact. "scheduled publishing" functionality confirmed unaffected by this incident.

• ◐

  Investigating

  Oct 8 · 12:33 PM Sanity

  We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact.

• ◐

  Investigating

  Oct 8 · 12:50 PM Sanity

  We're continuing to investigate this issue. And we are continuing to apply measures to mitigate its impact.

• ◆

  Identified

  Oct 8 · 1:13 PM Sanity

  The issue has been identified. We are continuing to apply fixes to mitigate its impact.

• ◆

  Identified

  Oct 8 · 1:32 PM Sanity

  We are continuing to apply fixes to mitigate the impact.

• ◆

  Identified

  Oct 8 · 1:46 PM Sanity

  We are continuing to apply fixes to mitigate the impact. No errors have been observed from the changes rolled out so far.

• ◉

  Monitoring

  Oct 8 · 1:57 PM Sanity

  A fix has been fully implemented and we are monitoring the results.

• ◉

  Monitoring

  Oct 8 · 2:13 PM Sanity

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Oct 8 · 2:28 PM Sanity

  This incident has been resolved.