Intermittent increased API latency for some customers

Summary

Intermittent increased API latency for some customers

This incident has been resolved.

• Started

  Oct 14, 2026 · 12:48 PM

• Resolved

  Oct 15, 2026 · 10:54 AM

• Duration

  22h 6m

• Severity

  Minor

• ◐

  Investigating

  Oct 14 · 12:48 PM Sanity

  We are investigating intermittent increased latency affecting API requests for a small subset of customers. Some requests may also have returned errors. Most customers are unaffected. Our engineers have identified the cause and have taken steps to reduce the impact while we continue to investigate. We will post another update as soon as we have more information.

• ◉

  Monitoring

  Oct 14 · 1:44 PM Sanity

  A fix has been implemented, and we are currently monitoring the results.

• ✓

  Resolved

  Oct 15 · 10:54 AM Sanity

  This incident has been resolved.