API & API CDN timeouts for small subset of customers

Summary

API & API CDN timeouts for small subset of customers

This incident has been resolved.

• Started

  Oct 26, 2026 · 3:49 PM

• Resolved

  Oct 26, 2026 · 3:54 PM

• Duration

  4m

• Severity

  None

• ◉

  Monitoring

  Oct 26 · 3:49 PM Sanity

  From 13:12 to 15:13 UTC, a small subset of customers experienced intermittent increased latency on API requests, and some requests returned errors. Most customers were unaffected. Our engineers identified the cause and took steps to resolve it, and API performance has been back to normal since 15:07 UTC, and we are continued to monitor the results.

• ✓

  Resolved

  Oct 26 · 3:54 PM Sanity

  This incident has been resolved.