Segment Status · History · Incident #6955

RESOLVED

Issue with Engage UI

Major · Started Sep 3, 2026 · 10:53 AM

Duration

4h 47m
Severity

Major
Detection lead

—
User reports

—

Summary

Issue with Engage UI

This incident has been resolved.

Started

Sep 3, 2026 · 10:53 AM
Resolved

Sep 3, 2026 · 3:41 PM
Duration

4h 47m
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
Sep 3 · 10:53 AM Segment

We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.
◆

Identified
Sep 3 · 11:06 AM Segment

We are continuing to work on a fix for this issue.
◆

Identified
Sep 3 · 11:30 AM Segment

We are continuing to take urgent action to fix this issue.
◆

Identified
Sep 3 · 11:56 AM Segment

We are continuing to take urgent action to fix this issue.
◆

Identified
Sep 3 · 12:34 PM Segment

We are continuing to take urgent action to fix this issue.
◉

Monitoring
Sep 3 · 1:26 PM Segment

A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
✓

Resolved
Sep 3 · 3:41 PM Segment

This incident has been resolved.

Pattern

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