Is SendGrid down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

How often does SendGrid go down?

Our record starts in Aug 2026, and since then we've recorded 327 incidents, of which 0 were major or critical. The median resolution time is 5h 50m.

How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT

SendGrid is
experiencing issues.

Pulsetic can detect an outage before the provider officially reports it. 327 incidents on record since Aug 2026

Last updated: 2 min ago · 0 user reports (24h)

MINOR · IDENTIFIED

SMS Delivery Delays from Twilio to Surf Telecom Brazil

Started 8 hours ago · Oct 27, 2026 · 4:23 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

View official incident → Having issues too?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
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Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Health Summary since Aug 2026

Total Incidents

327

On record since Aug 2026
Major / Critical

0

None recorded
Minor Incidents

327

Avg. 3.7 per day
Median Resolution

5h 50m

P95: 66h 2m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the figures for SendGrid above, which cover the incidents on record since Aug 2026.

Source: The State of Uptime 2026, figures as of 1 October 2026.

SendGrid Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
SMS Delivery Delays from Twilio to Surf Telecom Brazil	Oct 27, 2026 · 4:23 PM	Ongoing	Minor	Identified	Details →
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal	Oct 27, 2026 · 4:06 PM	1h 9m	Minor	Resolved	Details →
Voice Call Failures from a Subset of Twilio Phone Numbers to Argentina	Oct 27, 2026 · 3:28 PM	Ongoing	Minor	Investigating	Details →
Elevated 500 Errors Affecting Programmable Messaging API	Oct 27, 2026 · 2:44 PM	< 1m	None	Resolved	Details →
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States	Oct 27, 2026 · 2:31 PM	Ongoing	Minor	Identified	Details →
Automated Alert: Minimal Customer Impact	Oct 27, 2026 · 10:36 AM	29m	None	Resolved	Details →
Voice Call Failures from Twilio Mobile Numbers to Israel	Oct 27, 2026 · 9:41 AM	4h 24m	Minor	Resolved	Details →
Gateway API (Lookup API) Failure Increase on Three in United Kingdom	Oct 27, 2026 · 8:15 AM	4h 11m	Minor	Resolved	Details →
MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States	Oct 27, 2026 · 5:58 AM	4h 34m	Minor	Resolved	Details →
SMS Delivery Delays and Failures from Twilio to Turkcell Turkey	Oct 27, 2026 · 4:39 AM	1h 38m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is SendGrid down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does SendGrid go down?

Our record starts in Aug 2026, and since then we've recorded 327 incidents, of which 0 were major or critical. The median resolution time is 5h 50m.
How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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