Sentry Status · History · Incident #138568

RESOLVED

Delayed ingestion of errors in EU

Critical · Started Sep 18, 2026 · 8:36 AM

  • Duration

    3h 20m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Delayed ingestion of errors in EU

We are processing real-time data for all data types again.


  • Started

    Sep 18, 2026 · 8:36 AM

  • Resolved

    Sep 18, 2026 · 11:57 AM

  • Duration

    3h 20m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Sep 18 · 8:36 AM Sentry

    We are currently investigating an issue that causes new errors to be delayed in the EU region.

  • Investigating

    Sep 18 · 9:00 AM Sentry

    We have implemented a mitigation and are starting to recover.

  • Investigating

    Sep 18 · 9:53 AM Sentry

    We are processing real-time data again and are working on burning our backlog.

  • Monitoring

    Sep 18 · 9:54 AM Sentry

    We are processing real-time data again and are working on burning our backlog.

  • Monitoring

    Sep 18 · 10:56 AM Sentry

    We have identified a networking issue with an upstream provider and are working on mitigations.

  • Identified

    Sep 18 · 10:58 AM Sentry

    We have identified a networking issue with an upstream provider and are working on mitigations.

  • Identified

    Sep 18 · 11:45 AM Sentry

    Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.

  • Resolved

    Sep 18 · 11:57 AM Sentry

    We are processing real-time data for all data types again.

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