Klarna payment gateway is experiencing degraded performance

Summary

Klarna payment gateway is experiencing degraded performance

We continue to work on resolving the issue with the third-party provider.

• Started

  Sep 2, 2026 · 3:52 PM

• Status

  Identified

• Duration

  Ongoing

• Severity

  Minor

• ◐

  Investigating

  Sep 2 · 3:52 PM Shopify

  We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performance issues.

• ◐

  Investigating

  Sep 2 · 4:12 PM Shopify

  We are still investigating degraded performance issues with the Klarna payment gateway for some merchants and buyers. Please also refer to Klarna's status page for their latest updates while we continue to monitor the impacts to Shopify shops here.

• ◆

  Identified

  Sep 2 · 4:52 PM Shopify

  We have identified the problem with Klarna payment gateway as well as related integrations and we are working with the third-party provider towards a solution.

• ◆

  Identified

  Sep 2 · 5:56 PM Shopify

  We continue to work on resolving the issue with the third-party provider.