RESOLVED

Feature Degradation Affecting the Receipt of Emails in Slack

Minor · Started Jul 27, 2026 · 7:13 PM

Duration

20h 55m
Severity

Minor
Detection lead

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User reports

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Summary

Feature Degradation Affecting the Receipt of Emails in Slack

<p>We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.</p>

Started

Jul 27, 2026 · 7:13 PM
Resolved

Jul 28, 2026 · 4:09 PM
Duration

20h 55m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Jul 27 · 7:13 PM Slack

<p>We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.</p>
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Resolved
Jul 28 · 4:09 PM Slack

Incident resolved.