Slack Status · History · Incident #5958
RESOLVEDFeature Degradation Affecting the Receipt of Emails in Slack
Minor · Started Jul 27, 2026 · 7:13 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Slack Status · History · Incident #5958
RESOLVEDMinor · Started Jul 27, 2026 · 7:13 PM
Duration
20h 55m
Severity
Minor
Detection lead
—
User reports
—
Summary
<p>We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.</p>
Started
Jul 27, 2026 · 7:13 PM
Resolved
Jul 28, 2026 · 4:09 PM
Duration
20h 55m
Severity
Minor
Event timeline
Investigating
Jul 27 · 7:13 PM Slack<p>We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.</p>
Resolved
Jul 28 · 4:09 PM SlackIncident resolved.
Pattern
Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled
Aug 13, 2026
View incident →Trouble Using Search Bar For Some Admins
Aug 6, 2026 · 2h 45m
View incident →Issue sending messages to channels via certain Workflows
Jul 24, 2026 · 2h 24m
View incident →Pulsetic catches degradations minutes before vendors acknowledge them.
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