Service Disruption

Summary

Service Disruption

The issue causing delays in orders syncing across devices, including orders reaching kitchen displays, is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

• Started

  Oct 27, 2026 · 11:43 PM

• Resolved

  Oct 28, 2026 · 12:27 AM

• Duration

  44m

• Severity

  Minor

• ◐

  Investigating

  Oct 27 · 11:43 PM Square

  We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

• ◐

  Investigating

  Oct 27 · 11:45 PM Square

  We are currently experiencing a disruption that is impacting some Square services. Sellers will experience a disruption with delays in orders syncing across devices, including orders reaching kitchen displays. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

• ◉

  Monitoring

  Oct 28 · 12:04 AM Square

  We have released a fix for Point of Sale and Kitchen Display System and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

• ✓

  Resolved

  Oct 28 · 12:27 AM Square

  The issue causing delays in orders syncing across devices, including orders reaching kitchen displays, is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.