Stripe Status · History · Incident #142732

RESOLVED

Visa authorization errors

Minor · Started Sep 30, 2026 · 2:00 AM

  • Duration

    1h 39m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Visa authorization errors

Between 00:42 and 02:24 UTC September 30th, we saw lower authorization rates on Visa network token transactions. This issue is now resolved.


  • Started

    Sep 30, 2026 · 2:00 AM

  • Resolved

    Sep 30, 2026 · 3:40 AM

  • Duration

    1h 39m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◆

    Identified

    Sep 30 · 2:00 AM Stripe

    Some Visa transactions may experience lower authorization rates due to a network token processing issue, starting 00:53 UTC September 30th. Eligible payments can continue using card-number fallback. We're working to resolve the issue; no action is required.

  • ◉

    Monitoring

    Sep 30 · 3:02 AM Stripe

    We're seeing improvement with authorization rates on Visa network token transactions, starting 02:24 UTC September 30th. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.

  • ✓

    Resolved

    Sep 30 · 3:40 AM Stripe

    Between 00:42 and 02:24 UTC September 30th, we saw lower authorization rates on Visa network token transactions. This issue is now resolved.

Get an email when Stripe opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.