Spike in cancellations and expired errors with PayByBank payments

Summary

Spike in cancellations and expired errors with PayByBank payments

From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.

• Started

  Oct 20, 2026 · 10:46 AM

• Resolved

  Oct 20, 2026 · 1:04 PM

• Duration

  2h 17m

• Severity

  None

• ◆

  Identified

  Oct 20 · 10:46 AM Stripe

  We're currently seeing elevated cancellations and expired errors with PayByBank payments. We've identified that this is caused by an outage at an upstream partner and our engineers will monitor for recovery. We will provide further updates once recovery is observed.

• ✓

  Resolved

  Oct 20 · 1:04 PM Stripe

  From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.