Elevated Bancontact errors

Minor · Started Oct 22, 2026 · 2:18 PM

Duration

2h 25m
Severity

Minor
Detection lead

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User reports

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Summary

Elevated Bancontact errors

From 14:08 - 16:26 UTC there was a partial service disruption of the Bancontact payment method. Users may have experienced increased error rates for transactions processed through the Bancontact payment method. This issue was external to Stripe and is now resolved.

Started

Oct 22, 2026 · 2:18 PM
Resolved

Oct 22, 2026 · 4:44 PM
Duration

2h 25m
Severity

None

Event timeline

How this incident unfolded

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Identified
Oct 22 · 2:18 PM Stripe

We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 14:08 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
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Resolved
Oct 22 · 4:44 PM Stripe

From 14:08 - 16:26 UTC there was a partial service disruption of the Bancontact payment method. Users may have experienced increased error rates for transactions processed through the Bancontact payment method. This issue was external to Stripe and is now resolved.