Elevated Bancontact errors

Minor · Started Oct 22, 2026 · 10:20 PM

Duration

3h 35m
Severity

Minor
Detection lead

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User reports

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Summary

Elevated Bancontact errors

From 21:03 to 23:46 UTC on October 22, there was a partial service disruption of the Bancontact payment method. Some users may have experienced increased error rates for transactions processed through the Bancontact payment method. This issue was external to Stripe and is now resolved.

Started

Oct 22, 2026 · 10:20 PM
Resolved

Oct 23, 2026 · 1:56 AM
Duration

3h 35m
Severity

None

Event timeline

How this incident unfolded

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Identified
Oct 22 · 10:20 PM Stripe

We're currently investigating a partial service disruption of the Bancontact payment method that began at 21:03 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
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Resolved
Oct 23 · 1:56 AM Stripe

From 21:03 to 23:46 UTC on October 22, there was a partial service disruption of the Bancontact payment method. Some users may have experienced increased error rates for transactions processed through the Bancontact payment method. This issue was external to Stripe and is now resolved.