Stripe Status · History · Incident #154827

RESOLVED

Elevated Issuing errors from 17:13 - 20:41 UTC

Minor · Started Oct 28, 2026 · 5:39 PM

  • Duration

    4h 36m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Elevated Issuing errors from 17:13 - 20:41 UTC

From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.


  • Started

    Oct 28, 2026 · 5:39 PM

  • Resolved

    Oct 28, 2026 · 10:15 PM

  • Duration

    4h 36m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 28 · 5:39 PM Stripe

    We’re currently investigating elevated API errors beginning at 17:13 UTC. We’ll post an update soon.

  • ◆

    Identified

    Oct 28 · 6:29 PM Stripe

    We’re currently seeing elevated errors related to newly created Issuing cards beginning at 17:13 UTC. We’ve identified the cause, and are working on a fix.

  • ◆

    Identified

    Oct 28 · 8:13 PM Stripe

    Beginning at 17:13 UTC, we are experiencing elevated error rates for API requests involving Issuing cards that were created or updated between 17:13–17:54 UTC. We are currently working to correct the affected card data, and will update you soon.

  • ◆

    Identified

    Oct 28 · 9:08 PM Stripe

    From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.

  • ✓

    Resolved

    Oct 28 · 10:15 PM Stripe

    From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.

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