MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Summary

MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

• Started

  Sep 16, 2026 · 4:29 PM

• Status

  Monitoring

• Duration

  Ongoing

• Severity

  Minor

• ◐

  Investigating

  Sep 16 · 4:29 PM Twilio

  Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◆

  Identified

  Sep 16 · 4:55 PM Twilio

  Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◆

  Identified

  Sep 16 · 4:57 PM Twilio

  Twilio customers may be experiencing MMS delivery delays from a Subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

• ◆

  Identified

  Sep 16 · 6:02 PM Twilio

  Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

• ◆

  Identified

  Sep 16 · 8:03 PM Twilio

  Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

• ◆

  Identified

  Sep 17 · 12:03 AM Twilio

  Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

• ◆

  Identified

  Sep 17 · 8:04 AM Twilio

  Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

• ◉

  Monitoring

  Sep 17 · 8:53 AM Twilio

  We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.