Is Twilio down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does Twilio go down?

Based on our 90-day data, we've detected 82 incidents, of which 0 were major or critical. The median resolution time is 4h 58m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT DETECTED

Twilio is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Aug 2026 · 82 incidents caught

Last checked: 3 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

MINOR · INVESTIGATING

MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States

Started 9 hours ago · Sep 17, 2026 · 8:11 AM UTC

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

View official incident → Having issues too?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
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Reports by region (last 24h)

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

90-Day Health Summary

Total Incidents

82

Tracked since Aug 2026
Major / Critical

0

None recorded
Minor Incidents

82

Avg. 1.7 per day
Median Resolution

4h 58m

P95: 41h 23m

Twilio Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
503 Errors When Calling Comms-API	Sep 17, 2026 · 8:57 AM	< 1m	None	Resolved	Details →
MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States	Sep 17, 2026 · 8:11 AM	Ongoing	Minor	Investigating	Details →
MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia	Sep 17, 2026 · 3:19 AM	4h 9m	Minor	Resolved	Details →
SMS Delivery Delays from Twilio to H3G United Kingdom	Sep 17, 2026 · 2:43 AM	6h 37m	Minor	Resolved	Details →
User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines	Sep 17, 2026 · 2:14 AM	7h 14m	Minor	Resolved	Details →
MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States	Sep 16, 2026 · 4:29 PM	Ongoing	Minor	Monitoring	Details →
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines	Sep 16, 2026 · 12:36 PM	11h 16m	Minor	Resolved	Details →
SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan	Sep 16, 2026 · 11:57 AM	3h 24m	Minor	Resolved	Details →
Twilio Console Issue	Sep 16, 2026 · 11:19 AM	Ongoing	Minor	Identified	Details →
SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo	Sep 16, 2026 · 9:28 AM	3h 32m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is Twilio down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does Twilio go down?

Based on our 90-day data, we've detected 82 incidents, of which 0 were major or critical. The median resolution time is 4h 58m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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