Service comparison

2600hz vs. Twilio

2600hz vs. Twilio — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 85 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

2600hz

2600hz.com

Online
- 90-day uptime
  
  99.81%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  1h 27m
- Longest outage
  
  2h 11m
View status page →
Twilio

twilio.com

Ongoing incident
- 90-day uptime
  
  76.88%
- Incidents (90d)
  
  82
  
  0 major · 82 minor
- Median resolution
  
  4h 58m
- Longest outage
  
  223h 36m
View status page →

Uptime over time

Availability across windows

Window	2600hz	Twilio	Δ
Last 24 hours	100.00%	37.50%	+62.50 pp
Last 7 days	100.00%	15.28%	+84.72 pp
Last 30 days	100.00%	30.64%	+69.36 pp
Last 90 days	99.81%	76.88%	+22.93 pp

Δ is percentage-point difference (2600hz minus Twilio). Higher is better.

Incidents 90-day

Severity breakdown

2600hz

3 total

0 major 3 minor
- Median resolution
  
  1h 27m
- Longest outage
  
  2h 11m
Twilio

82 total

0 major 82 minor
- Median resolution
  
  4h 58m
- Longest outage
  
  223h 36m

Recent activity

Last 5 incidents, side-by-side

2600hz
- Aug 17
  
  Provisioning issue - Yealink Phones
  
  2h 11m
  
  Minor
- Jul 15
  
  API Issues on Hosted
  
  25m
  
  Minor
- Jul 12
  
  Connectivity Alerts 07/12/26
  
  1h 27m
  
  Minor
- Feb 20
  
  Investigating reports of outages
  
  1h 24m
  
  Minor
- Jan 27
  
  Degraded performance in ORD zone due to Cloudflare issues
  
  20h 57m
  
  Minor
View all incidents →
Twilio
- Sep 17
  
  503 Errors When Calling Comms-API
  
  < 1m
  
  Minor
- Sep 17
  
  MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States
  
  Ongoing
  
  Minor
- Sep 17
  
  MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia
  
  4h 9m
  
  Minor
- Sep 17
  
  SMS Delivery Delays from Twilio to H3G United Kingdom
  
  6h 37m
  
  Minor
- Sep 17
  
  User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines
  
  7h 14m
  
  Minor
View all incidents →

Bottom line

2600hz wins

2600hz edges out on 90-day uptime.

2600hz posted 99.81% vs. 76.88% for Twilio (Δ +22.93 pp). Incidents: 3 vs. 82 (-79).

Also compare

Other 2600hz comparisons

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