Service comparison

2600hz vs. Twilio

2600hz vs. Twilio: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 330 incidents total · Twilio on record since Aug 2026 · From each provider's official status page

Head-to-head

90-day summary

2600hz

2600hz.com

Online
- 90-day uptime
  
  99.42%
- Incidents (90d)
  
  2
  
  0 major · 2 minor
- Median resolution
  
  6h 16m
- Longest incident
  
  10h 21m
View status page →
Twilio

twilio.com

Ongoing incident
- 90-day uptime
  
  30.77%
- Incidents (90d)
  
  328
  
  0 major · 328 minor
- Median resolution
  
  5h 49m
- Longest incident
  
  1174h 52m
On record since Aug 2026, so these figures count fewer than 90 days of incidents.

View status page →

Uptime over time

Availability across windows

Window	2600hz	Twilio	Δ
Last 24 hours	100.00%	43.40%	+56.60 pp
Last 7 days	93.84%	6.20%	+87.64 pp
Last 30 days	98.56%	1.45%	+97.11 pp
Last 90 days	99.42%	30.77%	+68.65 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (2600hz minus Twilio). Higher is better. Twilio is on record since Aug 2026, so windows reaching back before then count fewer days of incidents.

Incidents 90-day

Severity breakdown

2600hz

2 total

0 major 2 minor
- Median resolution
  
  6h 16m
- Longest incident
  
  10h 21m
Twilio

328 total since Aug 2026

0 major 328 minor
- Median resolution
  
  5h 49m
- Longest incident
  
  1174h 52m

Recent activity

Last 5 incidents, side-by-side

2600hz
- Oct 21
  
  Temporary Unavailability of Provisioner and Support Portal
  
  10h 21m
  
  Minor
- Aug 17
  
  Provisioning issue - Yealink Phones
  
  2h 11m
  
  Minor
- Jul 15
  
  API Issues on Hosted
  
  25m
  
  Minor
- Jul 12
  
  Connectivity Alerts 07/12/26
  
  1h 27m
  
  Minor
- Feb 20
  
  Investigating reports of outages
  
  1h 24m
  
  Minor
View all incidents →
Twilio
- Oct 27
  
  Elevated 500 Errors Affecting Programmable Voice API
  
  < 1m
  
  Minor
- Oct 27
  
  SMS Delivery Delays from Twilio to Surf Telecom Brazil
  
  Ongoing
  
  Minor
- Oct 27
  
  SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal
  
  1h 9m
  
  Minor
- Oct 27
  
  Voice Call Failures from a Subset of Twilio Phone Numbers to Argentina
  
  Ongoing
  
  Minor
- Oct 27
  
  Elevated 500 Errors Affecting Programmable Messaging API
  
  < 1m
  
  Minor
View all incidents →

Bottom line

2600hz wins

2600hz edges out on 30-day uptime.

2600hz posted 98.56% vs. 1.45% for Twilio over the last 30 days (Δ +97.11 pp). Twilio is on record only since Aug 2026, so the 90-day figures above are not like for like.

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