Service comparison

2600hz vs. Aircall

2600hz vs. Aircall — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 20 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

2600hz

2600hz.com

Online
- 90-day uptime
  
  99.81%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  1h 27m
- Longest outage
  
  2h 11m
View status page →
Aircall

aircall.io

Online
- 90-day uptime
  
  97.51%
- Incidents (90d)
  
  17
  
  3 major · 14 minor
- Median resolution
  
  1h 31m
- Longest outage
  
  19h 6m
View status page →

Uptime over time

Availability across windows

Window	2600hz	Aircall	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	100.00%	97.78%	+2.22 pp
Last 90 days	99.81%	97.51%	+2.30 pp

Δ is percentage-point difference (2600hz minus Aircall). Higher is better.

Incidents 90-day

Severity breakdown

2600hz

3 total

0 major 3 minor
- Median resolution
  
  1h 27m
- Longest outage
  
  2h 11m
Aircall

17 total

3 major 14 minor
- Median resolution
  
  1h 31m
- Longest outage
  
  19h 6m

Recent activity

Last 5 incidents, side-by-side

2600hz
- Aug 17
  
  Provisioning issue - Yealink Phones
  
  2h 11m
  
  Minor
- Jul 15
  
  API Issues on Hosted
  
  25m
  
  Minor
- Jul 12
  
  Connectivity Alerts 07/12/26
  
  1h 27m
  
  Minor
- Feb 20
  
  Investigating reports of outages
  
  1h 24m
  
  Minor
- Jan 27
  
  Degraded performance in ORD zone due to Cloudflare issues
  
  20h 57m
  
  Minor
View all incidents →
Aircall
- Sep 8
  
  Outbound audio degradation for some SG customers
  
  3h
  
  Major
- Sep 3
  
  Increased Platform Errors
  
  38m
  
  Minor
- Sep 1
  
  Delayed MMS delivery confirmation for some customers
  
  44m
  
  Minor
- Aug 26
  
  Users stuck on call status
  
  1h 8m
  
  Minor
- Aug 25
  
  Inbound issues impacting some Mexico phone numbers
  
  10h 31m
  
  Minor
View all incidents →

Bottom line

2600hz wins

2600hz edges out on 90-day uptime.

2600hz posted 99.81% vs. 97.51% for Aircall (Δ +2.30 pp). Incidents: 3 vs. 17 (-14).

Also compare

Other 2600hz comparisons

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