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ACTIVE INCIDENT

Aircall is
experiencing issues.

Pulsetic can detect an outage before the provider officially reports it. 55 incidents on record since Sep 2025

Last updated: 3 min ago · 0 user reports (24h)

  • MINOR · MONITORING

    Partner Integrations Not Receiving Call Events

    Started 21 hours ago · Oct 7, 2026 · 1:20 AM UTC

    Our integration partner has restored services, and we have confirmed the impacted integrations are working as expected. We have reconnected the integrations that were disabled, but in some cases customers may need to reinstall them from the Aircall Dashboard. We are monitoring the results and working to backfill all impacted call data.


    View official incident → Having issues too?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

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  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

90-Day Health Summary

  • Total Incidents

    19

    Jul 9 to Oct 7, 2026

  • Major / Critical

    4

    21% of the total

  • Minor Incidents

    15

    Avg. 0.2 per day

  • Median Resolution

    1h 16m

    P95: 19h 6m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Aircall above.

Source: The State of Uptime 2026, figures as of .

Aircall Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Partner Integrations Not Receiving Call Events
Oct 7, 2026 · 1:20 AM Ongoing
Minor
Monitoring
Details →
Intermittent calls and SMS failures on a subset of French and Spanish numbers
Oct 5, 2026 · 11:59 AM 1h 1m
Minor
Resolved
Details →
Intermittent calls and SMS failures on a subset of French and Spanish numbers
Oct 5, 2026 · 9:32 AM 40m
Minor
Resolved
Details →
Outbound calls from mobile Spanish numbers reaching an audio message.
Oct 1, 2026 · 4:02 PM 35m
Minor
Resolved
Details →
Issues logging in to Aircall Workspace
Oct 1, 2026 · 5:36 AM 1h 25m
Major
Resolved
Details →
Outbound audio degradation for some SG customers
Sep 8, 2026 · 5:50 AM 3h
Major
Resolved
Details →
Increased Platform Errors
Sep 3, 2026 · 9:59 PM 38m
Minor
Resolved
Details →
Delayed MMS delivery confirmation for some customers
Sep 1, 2026 · 6:43 PM 44m
Minor
Resolved
Details →
Users stuck on call status
Aug 26, 2026 · 6:30 PM 1h 8m
Minor
Resolved
Details →
Inbound issues impacting some Mexico phone numbers
Aug 25, 2026 · 9:16 PM 10h 31m
Minor
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is Aircall down today?

    Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

  • How often does Aircall go down?

    Based on our 90-day data, we've recorded 19 incidents, of which 4 were major or critical. The median resolution time is 1h 16m.

  • How are outages detected?

    Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.