Aircall Status · History · Incident #147456

RESOLVED

Calling Issues

Major · Started Oct 12, 2026 · 9:29 AM

Duration

48m
Severity

Major
Detection lead

—
User reports

—

Summary

Calling Issues

The issue has now been resolved.

Started

Oct 12, 2026 · 9:29 AM
Resolved

Oct 12, 2026 · 10:17 AM
Duration

48m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Oct 12 · 9:29 AM Aircall

We are currently investigating reports of customers not being able to receive or make calls.
◆

Identified
Oct 12 · 9:44 AM Aircall

The issue is circumscribed to a subset of customers and we are taking actions to mitigate the impact. Improvements should be experienced within a few minutes.
◉

Monitoring
Oct 12 · 10:05 AM Aircall

A fix has been implemented, and we are monitoring the results. Voice traffic seems to be stable now.
✓

Resolved
Oct 12 · 10:17 AM Aircall

The issue has now been resolved.

Pattern

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