Control Panel https://hub.upcloud.com/ login issues

Summary

Control Panel https://hub.upcloud.com/ login issues

This incident has been fully resolved. Please contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.

• Started

  May 4, 2026 · 11:15 AM

• Resolved

  May 4, 2026 · 1:21 PM

• Duration

  2h 5m

• Severity

  None

• ◆

  Identified

  May 4 · 11:15 AM UpCloud

  We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation. This may also delay calls to our API, and dependent systems such as Terraform. Please note that this issue does not affect your active cloud services. If you experience any issues, please do not hesitate to contact our support team via email support@upcloud.com. We apologise for the inconvenience.

• ◆

  Identified

  May 4 · 12:28 PM UpCloud

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  May 4 · 12:28 PM UpCloud

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  May 4 · 12:35 PM UpCloud

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  May 4 · 1:21 PM UpCloud

  This incident has been fully resolved. Please contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.