SSO Profile API Timeouts

Summary

SSO Profile API Timeouts

This incident has been resolved.

• Started

  Oct 29, 2026 · 1:34 PM

• Resolved

  Oct 29, 2026 · 3:52 PM

• Duration

  2h 18m

• Severity

  Major

• ◐

  Investigating

  Oct 29 · 1:34 PM WorkOS

  We are investigating timeouts on the /sso/profile endpoint. We apologize for the inconvenience and will share an update once we have more information.

• ◆

  Identified

  Oct 29 · 1:54 PM WorkOS

  We've identified the issue causing the SSO profile API timeouts and are working on a fix.

• ◉

  Monitoring

  Oct 29 · 2:13 PM WorkOS

  We’ve resolved the issue causing timeouts on the SSO profile API and are monitoring.

• ✓

  Resolved

  Oct 29 · 3:52 PM WorkOS

  This incident has been resolved.