Intermittent 503 errors in certain regions

Summary

Intermittent 503 errors in certain regions

This incident has been resolved.

• Started

  Nov 7, 2026 · 2:51 PM

• Resolved

  Nov 7, 2026 · 7:10 PM

• Duration

  4h 19m

• Severity

  Minor

• ◆

  Identified

  Nov 7 · 2:51 PM WorkOS

  We're seeing intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We've isolated this to an issue with an upstream provider and are working with them on a resolution.

• ◆

  Identified

  Nov 7 · 4:24 PM WorkOS

  We continue to see intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We will provide updates as they become available while we work with our upstream provider.

• ◆

  Identified

  Nov 7 · 6:24 PM WorkOS

  We continue to see intermittent 503 errors on a small fraction of requests routed through Ashburn, Virginia. We continue to work with the upstream provider.

• ◉

  Monitoring

  Nov 7 · 7:02 PM WorkOS

  Our upstream provider has mitigated the issue affecting those edge regions and 503 error rates have returned to normal.

• ✓

  Resolved

  Nov 7 · 7:10 PM WorkOS

  This incident has been resolved.