Zapier Status · History · Incident #144879

RESOLVED

Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication.

Major · Started Oct 5, 2026 · 6:54 PM

  • Duration

    51m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication.

The issue is now considered resolved, with both Facebook and Microsoft single sign-on working as expected. If you find yourself still unable to log in, please reach out to our Support team at [zapier.com/get-help](http://zapier.com/get-help "zapier.com/get-help") Thank you for your patience as we worked to resolve the issue.


  • Started

    Oct 5, 2026 · 6:54 PM

  • Resolved

    Oct 5, 2026 · 7:46 PM

  • Duration

    51m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 5 · 6:54 PM Zapier

    Our Engineering team is aware of an issue affecting users who sign into [Zapier.com](http://Zapier.com "Zapier.com") using Facebook or Microsoft Single Sign-On (SSO). Users logging into Zapier with these services will see a blank screen after authenticating. The login authentication is successful; however, the page can be accessed after a hard refresh or by opening a new tab. We are investigating the issue and will give another update as soon as we find the cause.

  • ◉

    Monitoring

    Oct 5 · 7:42 PM Zapier

    Our Engineering team has identified the issue and has released a fix. We're now monitoring our systems to see if there are any other problems that could result from the fix.

  • ✓

    Resolved

    Oct 5 · 7:46 PM Zapier

    The issue is now considered resolved, with both Facebook and Microsoft single sign-on working as expected. If you find yourself still unable to log in, please reach out to our Support team at [zapier.com/get-help](http://zapier.com/get-help "zapier.com/get-help") Thank you for your patience as we worked to resolve the issue.

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