Zapier Status · History · Incident #7038

RESOLVED

Webhook Triggers and Zap Actions - Service Disruption

Minor · Started Sep 8, 2026 · 2:06 PM

  • Duration

    3h 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Webhook Triggers and Zap Actions - Service Disruption

The issue causing some Zap workflows to not trigger from webhooks or fail on action steps between approximately 8:15–9:50 AM ET has been resolved. If you're still seeing issues with a Zap that should have run during this window, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help")


  • Started

    Sep 8, 2026 · 2:06 PM

  • Resolved

    Sep 8, 2026 · 5:08 PM

  • Duration

    3h 1m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Monitoring

    Sep 8 · 2:06 PM Zapier

    A brief infrastructure issue between approximately 8:15–9:50 AM ET caused some Zap workflows using webhook triggers to not fire, and some Zap action steps to fail. The issue has been resolved, and Zap Runs are processing normally. We're reviewing affected accounts and replaying missed webhook events where possible. If you notice a Zap that should have run during this window and did not, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help")

  • Resolved

    Sep 8 · 5:08 PM Zapier

    The issue causing some Zap workflows to not trigger from webhooks or fail on action steps between approximately 8:15–9:50 AM ET has been resolved. If you're still seeing issues with a Zap that should have run during this window, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help")

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