Service Degradation Affecting Meeting Summaries Via Email.

Summary

Service Degradation Affecting Meeting Summaries Via Email.

This incident has been resolved.

• Started

  Oct 19, 2026 · 4:27 PM

• Resolved

  Oct 19, 2026 · 6:18 PM

• Duration

  1h 50m

• Severity

  Minor

• ◆

  Identified

  Oct 19 · 4:27 PM Zoom

  We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◆

  Identified

  Oct 19 · 4:30 PM Zoom

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  Oct 19 · 5:52 PM Zoom

  The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Oct 19 · 6:18 PM Zoom

  This incident has been resolved.