Zoom Status · History · Incident #151562

RESOLVED

Service Degradation Affecting Zoom Learning Webpage

Minor · Started Oct 21, 2026 · 7:43 AM

  • Duration

    1h 41m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Service Degradation Affecting Zoom Learning Webpage

This incident has been resolved and the affected service has been restored.


  • Started

    Oct 21, 2026 · 7:43 AM

  • Resolved

    Oct 21, 2026 · 9:25 AM

  • Duration

    1h 41m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 21 · 7:43 AM Zoom

    We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  • ◆

    Identified

    Oct 21 · 7:53 AM Zoom

    We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.

  • ◉

    Monitoring

    Oct 21 · 8:08 AM Zoom

    A service degradation affecting Zoom Learning Webpage has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • ✓

    Resolved

    Oct 21 · 9:25 AM Zoom

    This incident has been resolved and the affected service has been restored.

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