Service Degradation Affecting Multiple Zoom Services

Summary

Service Degradation Affecting Multiple Zoom Services

This incident has been resolved and the affected service has been restored.

• Started

  Oct 23, 2026 · 9:01 AM

• Resolved

  Oct 23, 2026 · 9:48 AM

• Duration

  46m

• Severity

  Minor

• ◐

  Investigating

  Oct 23 · 9:01 AM Zoom

  We are currently investigating a service degradation affecting multiple Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Oct 23 · 9:07 AM Zoom

  We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.

• ◆

  Identified

  Oct 23 · 9:16 AM Zoom

  We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Oct 23 · 9:20 AM Zoom

  Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

• ◉

  Monitoring

  Oct 23 · 9:24 AM Zoom

  The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Oct 23 · 9:48 AM Zoom

  This incident has been resolved and the affected service has been restored.