Zoom Status · History · Incident #154726

RESOLVED

Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region

Minor · Started Oct 28, 2026 · 7:31 AM

  • Duration

    16h 35m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region

This incident has been resolved and the affected services have been restored.


  • Started

    Oct 28, 2026 · 7:31 AM

  • Resolved

    Oct 29, 2026 · 12:06 AM

  • Duration

    16h 35m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◆

    Identified

    Oct 28 · 7:31 AM Zoom

    We have successfully identified the root cause of the missing evaluations acknowledge button in Zoom Quality Management reports in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  • ◆

    Identified

    Oct 28 · 1:33 PM Zoom

    Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made.

  • ◆

    Identified

    Oct 28 · 7:58 PM Zoom

    Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  • ◉

    Monitoring

    Oct 28 · 8:19 PM Zoom

    The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • ✓

    Resolved

    Oct 29 · 12:06 AM Zoom

    This incident has been resolved and the affected services have been restored.

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