Service comparison

11x vs. Runway

11x vs. Runway: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 7 incidents total · From each provider's official status page

Head-to-head

90-day summary

11x

11x.ai

Online
- 90-day uptime
  
  97.01%
- Incidents (90d)
  
  1
  
  0 major · 1 minor
- Median resolution
  
  64h 37m
- Longest incident
  
  64h 37m
View status page →
Runway

runwayml.com

Online
- 90-day uptime
  
  99.67%
- Incidents (90d)
  
  6
  
  0 major · 6 minor
- Median resolution
  
  1h 15m
- Longest incident
  
  2h 21m
View status page →

Uptime over time

Availability across windows

Window	11x	Runway	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	99.11%	+0.89 pp
Last 30 days	100.00%	99.47%	+0.53 pp
Last 90 days	97.01%	99.67%	-2.66 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (11x minus Runway). Higher is better.

Incidents 90-day

Severity breakdown

11x

1 total

0 major 1 minor
- Median resolution
  
  64h 37m
- Longest incident
  
  64h 37m
Runway

6 total

0 major 6 minor
- Median resolution
  
  1h 15m
- Longest incident
  
  2h 21m

Recent activity

Last 5 incidents, side-by-side

11x
- Aug 31
  
  Widespread_member_delete
  
  2d 16h 37m
  
  Minor
- Jul 1
  
  Platform is slow
  
  7h 43m
  
  Minor
- Jun 23
  
  Unstable Salesforce integration
  
  23h 17m
  
  Minor
- Apr 16
  
  Alice dashboard is down
  
  20m
  
  Major
- Mar 19
  
  campaign is not loading
  
  46m
  
  Minor
View all incidents →
Runway
- Oct 6
  
  Elevated Seedance moderation errors
  
  1h 30m
  
  Minor
- Sep 29
  
  We've identified a problem and are working on a fix
  
  2h 21m
  
  Minor
- Aug 28
  
  Aleph delayed generations
  
  1h 23m
  
  Minor
- Aug 19
  
  Gen4.5 Image to Video is Degraded
  
  1h
  
  Minor
- Aug 19
  
  Increased ratio of Seedance safety system false positives
  
  1h 7m
  
  Minor
View all incidents →