Service comparison

1E vs. Automatiq Sync

1E vs. Automatiq Sync — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 12 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

1E

1e.com

Online
- 90-day uptime
  
  90.45%
- Incidents (90d)
  
  6
  
  4 major · 2 minor
- Median resolution
  
  4h 1m
- Longest outage
  
  119h 26m
View status page →
Automatiq Sync

automatiq.com

Online
- 90-day uptime
  
  99.60%
- Incidents (90d)
  
  6
  
  3 major · 3 minor
- Median resolution
  
  1h 22m
- Longest outage
  
  2h 40m
View status page →

Uptime over time

Availability across windows

Window	1E	Automatiq Sync	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	98.41%	+1.59 pp
Last 30 days	99.99%	99.63%	+0.36 pp
Last 90 days	90.45%	99.60%	-9.15 pp

Δ is percentage-point difference (1E minus Automatiq Sync). Higher is better.

Incidents 90-day

Severity breakdown

1E

6 total

4 major 2 minor
- Median resolution
  
  4h 1m
- Longest outage
  
  119h 26m
Automatiq Sync

6 total

3 major 3 minor
- Median resolution
  
  1h 22m
- Longest outage
  
  2h 40m

Recent activity

Last 5 incidents, side-by-side

1E
- Sep 1
  
  WestUS2 - Intermittent Login Issues
  
  < 1m
  
  Major
- Aug 27
  
  Major outage of TeamViewer services
  
  3m
  
  Major
- Aug 17
  
  Partial DNS Outage
  
  7h 39m
  
  Minor
- Jul 17
  
  DEX PLATFORM. Inventory Software pages not loading
  
  3d 6h 50m
  
  Major
- Jun 27
  
  DEX Platform licensing service. Affected environments are unable to retrieve licensing information,
  
  4d 23h 26m
  
  Major
View all incidents →
Automatiq Sync
- Sep 10
  
  Sync - High Latency and Error Rates
  
  2h 40m
  
  Minor
- Aug 13
  
  Issues with Stubhub Outage
  
  1h 1m
  
  Major
- Jul 31
  
  Onehub POS users: Latency issues (After first fix)
  
  2h 40m
  
  Minor
- Jul 31
  
  Issues with Onehub/ReachPro POS Processing only
  
  1h 43m
  
  Minor
- Jul 28
  
  Issues with Sync Platform
  
  21m
  
  Major
View all incidents →

Bottom line

Automatiq Sync wins

Automatiq Sync edges out on 90-day uptime.

1E posted 90.45% vs. 99.60% for Automatiq Sync (Δ -9.15 pp). Incidents: 6 vs. 6 (0).

Also compare

Other 1E comparisons

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