Service comparison

1E vs. NetSuite

1E vs. NetSuite — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 82 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

1E

1e.com

Online
- 90-day uptime
  
  90.45%
- Incidents (90d)
  
  6
  
  4 major · 2 minor
- Median resolution
  
  4h 1m
- Longest outage
  
  119h 26m
View status page →
NetSuite

netsuite.com

Ongoing incident
- 90-day uptime
  
  99.46%
- Incidents (90d)
  
  76
  
  2 major · 74 minor
- Median resolution
  
  0m
- Longest outage
  
  6h 18m
View status page →

Uptime over time

Availability across windows

Window	1E	NetSuite	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	99.44%	+0.56 pp
Last 30 days	99.99%	99.00%	+0.99 pp
Last 90 days	90.45%	99.46%	-9.01 pp

Δ is percentage-point difference (1E minus NetSuite). Higher is better.

Incidents 90-day

Severity breakdown

1E

6 total

4 major 2 minor
- Median resolution
  
  4h 1m
- Longest outage
  
  119h 26m
NetSuite

76 total

2 major 74 minor
- Median resolution
  
  0m
- Longest outage
  
  6h 18m

Recent activity

Last 5 incidents, side-by-side

1E
- Sep 1
  
  WestUS2 - Intermittent Login Issues
  
  < 1m
  
  Major
- Aug 27
  
  Major outage of TeamViewer services
  
  3m
  
  Major
- Aug 17
  
  Partial DNS Outage
  
  7h 39m
  
  Minor
- Jul 17
  
  DEX PLATFORM. Inventory Software pages not loading
  
  3d 6h 50m
  
  Major
- Jun 27
  
  DEX Platform licensing service. Affected environments are unable to retrieve licensing information,
  
  4d 23h 26m
  
  Major
View all incidents →
NetSuite
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
View all incidents →

Bottom line

NetSuite wins

NetSuite edges out on 90-day uptime.

1E posted 90.45% vs. 99.46% for NetSuite (Δ -9.01 pp). Incidents: 6 vs. 76 (-70).

Also compare

Other 1E comparisons

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