Service comparison

1E vs. NetSuite

1E vs. NetSuite: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 569 incidents total · NetSuite on record since Aug 2026 · From each provider's official status page

Head-to-head

90-day summary

    • 90-day uptime

      95.06%

    • Incidents (90d)

      7

      3 major · 4 minor

    • Median resolution

      3h 6m

    • Longest incident

      78h 50m

  • NetSuite logo

    NetSuite

    netsuite.com

    Ongoing incident
    • 90-day uptime

      98.64%

    • Incidents (90d)

      562

      3 major · 559 minor

    • Median resolution

      2m

    • Longest incident

      6h 18m

    On record since Aug 2026, so these figures count fewer than 90 days of incidents.

Uptime over time

Availability across windows

Window 1E NetSuite Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
96.73%
97.53%
-0.80 pp
Last 30 days
97.20%
97.41%
-0.21 pp
Last 90 days
95.06%
98.64%
-3.58 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (1E minus NetSuite). Higher is better. NetSuite is on record since Aug 2026, so windows reaching back before then count fewer days of incidents.

Incidents 90-day

Severity breakdown

  • 1E

    7 total

    3 major 4 minor
    • Median resolution

      3h 6m

    • Longest incident

      78h 50m

  • NetSuite

    562 total since Aug 2026

    3 major 559 minor
    • Median resolution

      2m

    • Longest incident

      6h 18m

Recent activity

Last 5 incidents, side-by-side

  • 1E logo

    1E

    • Oct 5

      DEX Platform West Europe (WEU1)

      3h 6m

      Minor
    • Oct 5

      Degraded performance on US services

      2h 24m

      Minor
    • Sep 23

      Remote & Tensor : Degraded Performance

      14h 39m

      Minor
    • Sep 1

      WestUS2 - Intermittent Login Issues

      < 1m

      Major
    • Aug 27

      Major outage of TeamViewer services

      3m

      Major
  • NetSuite logo

    NetSuite

    • Oct 7

      _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjA5MDYyMzk2MzEwfQo=

      Ongoing

      Minor
    • Oct 7

      _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjA5MDYyMzk2MzEwfQo=

      Ongoing

      Minor
    • Oct 7

      _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjA5MDYyMzk2MzEwfQo=

      Ongoing

      Minor
    • Oct 7

      _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjA5MDYyMzk2MzEwfQo=

      Ongoing

      Minor
    • Oct 7

      _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjA5MDYyMzk2MzEwfQo=

      Ongoing

      Minor

Bottom line

NetSuite wins

NetSuite edges out on 30-day uptime.

1E posted 97.20% vs. 97.41% for NetSuite over the last 30 days (Δ -0.21 pp). NetSuite is on record only since Aug 2026, so the 90-day figures above are not like for like.

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