Service comparison

1E vs. NetSuite

1E vs. NetSuite: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 1057 incidents total · NetSuite on record since Aug 2026 · From each provider's official status page

Head-to-head

90-day summary

1E

1e.com

Online
- 90-day uptime
  
  92.20%
- Incidents (90d)
  
  12
  
  6 major · 6 minor
- Median resolution
  
  2h 45m
- Longest incident
  
  138h 58m
View status page →
NetSuite

netsuite.com

Ongoing incident
- 90-day uptime
  
  97.85%
- Incidents (90d)
  
  1045
  
  4 major · 1041 minor
- Median resolution
  
  2m
- Longest incident
  
  6h 18m
On record since Aug 2026, so these figures count fewer than 90 days of incidents.

View status page →

Uptime over time

Availability across windows

Window	1E	NetSuite	Δ
Last 24 hours	47.08%	100.00%	-52.92 pp
Last 7 days	16.36%	97.12%	-80.76 pp
Last 30 days	79.69%	96.78%	-17.09 pp
Last 90 days	92.20%	97.85%	-5.65 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (1E minus NetSuite). Higher is better. NetSuite is on record since Aug 2026, so windows reaching back before then count fewer days of incidents.

Incidents 90-day

Severity breakdown

1E

12 total

6 major 6 minor
- Median resolution
  
  2h 45m
- Longest incident
  
  138h 58m
NetSuite

1045 total since Aug 2026

4 major 1041 minor
- Median resolution
  
  2m
- Longest incident
  
  6h 18m

Recent activity

Last 5 incidents, side-by-side

1E
- Oct 22
  
  DEX License Server Maintenance
  
  4h 38m
  
  Minor
- Oct 21
  
  DEX Platform Intelligence, Insights not generating
  
  5d 18h 58m
  
  Major
- Oct 21
  
  Servicecamp maintenance
  
  1d 20h 36m
  
  Minor
- Oct 21
  
  WebAPI incident
  
  26m
  
  Major
- Oct 20
  
  DEX Platform Intelligence, Insights not generated for 11 days
  
  12m
  
  Major
View all incidents →
NetSuite
- Oct 28
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6Njk0MTc0NTc2MjA4fQo=
  
  Ongoing
  
  Minor
- Oct 28
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6Njk0MTc0NTc2MjA4fQo=
  
  Ongoing
  
  Minor
- Oct 27
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6Njk0MTc0NTc2MjA4fQo=
  
  Ongoing
  
  Minor
- Oct 27
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6Njk0MTc0NTc2MjA4fQo=
  
  Ongoing
  
  Minor
- Oct 27
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6Njk0MTc0NTc2MjA4fQo=
  
  Ongoing
  
  Minor
View all incidents →

Bottom line

NetSuite wins

NetSuite edges out on 30-day uptime.

1E posted 79.69% vs. 96.78% for NetSuite over the last 30 days (Δ -17.09 pp). NetSuite is on record only since Aug 2026, so the 90-day figures above are not like for like.

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