Service comparison

2600hz vs. Avaya

2600hz vs. Avaya: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 2 incidents total · From each provider's official status page

Head-to-head

90-day summary

2600hz

2600hz.com

Online
- 90-day uptime
  
  99.42%
- Incidents (90d)
  
  2
  
  0 major · 2 minor
- Median resolution
  
  6h 16m
- Longest incident
  
  10h 21m
View status page →
Avaya

avayacloud.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
View status page →

Uptime over time

Availability across windows

Window	2600hz	Avaya	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	93.84%	100.00%	-6.16 pp
Last 30 days	98.56%	100.00%	-1.44 pp
Last 90 days	99.42%	100.00%	-0.58 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (2600hz minus Avaya). Higher is better.

Incidents 90-day

Severity breakdown

2600hz

2 total

0 major 2 minor
- Median resolution
  
  6h 16m
- Longest incident
  
  10h 21m
Avaya

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest incident
  
  —

Recent activity

Last 5 incidents, side-by-side

2600hz
- Oct 21
  
  Temporary Unavailability of Provisioner and Support Portal
  
  10h 21m
  
  Minor
- Aug 17
  
  Provisioning issue - Yealink Phones
  
  2h 11m
  
  Minor
- Jul 15
  
  API Issues on Hosted
  
  25m
  
  Minor
- Jul 12
  
  Connectivity Alerts 07/12/26
  
  1h 27m
  
  Minor
- Feb 20
  
  Investigating reports of outages
  
  1h 24m
  
  Minor
View all incidents →
Avaya
- Apr 23
  
  Prod-NA Datacenter — Historical reporting not loading data
  
  3h 49m
  
  Major
- Mar 26
  
  AX Public | Agents Unable to Handle Interactions | Prod-UK Data Center
  
  22h
  
  Major
- Mar 19
  
  Prod-NA: Historical reporting is not showing up data
  
  14h 28m
  
  Minor
- Mar 17
  
  Prod-NA : Workspaces agent not able to "Go Ready" state
  
  11h 37m
  
  Minor
- Feb 26
  
  Prod-UK : Ongoing instability with AXP Customer Journey
  
  19d 1h 21m
  
  Minor
View all incidents →