Service comparison

2600hz vs. Avaya

2600hz vs. Avaya — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 3 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

2600hz

2600hz.com

Online
- 90-day uptime
  
  99.81%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  1h 27m
- Longest outage
  
  2h 11m
View status page →
Avaya

avayacloud.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
View status page →

Uptime over time

Availability across windows

Window	2600hz	Avaya	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	100.00%	100.00%	0.00 pp
Last 90 days	99.81%	100.00%	-0.19 pp

Δ is percentage-point difference (2600hz minus Avaya). Higher is better.

Incidents 90-day

Severity breakdown

2600hz

3 total

0 major 3 minor
- Median resolution
  
  1h 27m
- Longest outage
  
  2h 11m
Avaya

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest outage
  
  —

Recent activity

Last 5 incidents, side-by-side

2600hz
- Aug 17
  
  Provisioning issue - Yealink Phones
  
  2h 11m
  
  Minor
- Jul 15
  
  API Issues on Hosted
  
  25m
  
  Minor
- Jul 12
  
  Connectivity Alerts 07/12/26
  
  1h 27m
  
  Minor
- Feb 20
  
  Investigating reports of outages
  
  1h 24m
  
  Minor
- Jan 27
  
  Degraded performance in ORD zone due to Cloudflare issues
  
  20h 57m
  
  Minor
View all incidents →
Avaya
- Apr 23
  
  Prod-NA Datacenter — Historical reporting not loading data
  
  3h 49m
  
  Major
- Mar 26
  
  AX Public | Agents Unable to Handle Interactions | Prod-UK Data Center
  
  22h
  
  Major
- Mar 19
  
  Prod-NA: Historical reporting is not showing up data
  
  14h 28m
  
  Minor
- Mar 17
  
  Prod-NA : Workspaces agent not able to "Go Ready" state
  
  11h 37m
  
  Minor
- Feb 26
  
  Prod-UK : Ongoing instability with AXP Customer Journey
  
  19d 1h 21m
  
  Minor
View all incidents →

Bottom line

Avaya wins

Avaya edges out on 90-day uptime.

2600hz posted 99.81% vs. 100.00% for Avaya (Δ -0.19 pp). Incidents: 3 vs. 0 (+3).

Also compare

Other 2600hz comparisons

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