Service comparison

AARNet Support vs. Bigleaf Networks

AARNet Support vs. Bigleaf Networks: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 5 incidents total · From each provider's official status page

Head-to-head

90-day summary

AARNet Support

aarnet.edu.au

Major outage
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  1
  
  1 major · 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
View status page →
Bigleaf Networks

bigleaf.net

Online
- 90-day uptime
  
  99.70%
- Incidents (90d)
  
  4
  
  1 major · 3 minor
- Median resolution
  
  1h 28m
- Longest incident
  
  3h 34m
View status page →

Uptime over time

Availability across windows

Window	AARNet Support	Bigleaf Networks	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	97.88%	+2.12 pp
Last 30 days	100.00%	99.50%	+0.50 pp
Last 90 days	100.00%	99.70%	+0.30 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (AARNet Support minus Bigleaf Networks). Higher is better.

Incidents 90-day

Severity breakdown

AARNet Support

1 total

1 major 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
Bigleaf Networks

4 total

1 major 3 minor
- Median resolution
  
  1h 28m
- Longest incident
  
  3h 34m

Recent activity

Last 5 incidents, side-by-side

AARNet Support
- Sep 23
  
  Asia/Europe International Connectivity - Degraded
  
  Ongoing
  
  Major
- Apr 23
  
  AARNet Mirror in degraded state
  
  7d 14h 46m
  
  Minor
- Mar 31
  
  Jira platform is unavailable
  
  35m
  
  Major
- Oct 27, 2025
  
  Jira platform is unavailable and currently under investigation.
  
  13m
  
  Major
- May 30, 2025
  
  NOC-113039 AARNet Routing issue (Victoria)
  
  2h 5m
  
  Minor
View all incidents →
Bigleaf Networks
- Oct 21
  
  Network Performance Issues - NYC
  
  3h 34m
  
  Minor
- Oct 21
  
  Network Performance Issues - NYC
  
  < 1m
  
  Minor
- Oct 19
  
  Network Connectivity Issues - NYC
  
  < 1m
  
  Minor
- Sep 11
  
  Bigleaf Cloud Connect Dashboard DOWN
  
  2h 56m
  
  Major
- Jul 8
  
  Bigleaf Cloud Connect Dashboard and API functionality
  
  1h 16m
  
  Minor
View all incidents →