Service comparison

AARNet Support vs. Bigleaf Networks

AARNet Support vs. Bigleaf Networks — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 2 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

AARNet Support

aarnet.edu.au

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
View status page →
Bigleaf Networks

bigleaf.net

Online
- 90-day uptime
  
  99.81%
- Incidents (90d)
  
  2
  
  1 major · 1 minor
- Median resolution
  
  2h 6m
- Longest outage
  
  2h 56m
View status page →

Uptime over time

Availability across windows

Window	AARNet Support	Bigleaf Networks	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	98.25%	+1.75 pp
Last 30 days	100.00%	99.59%	+0.41 pp
Last 90 days	100.00%	99.81%	+0.19 pp

Δ is percentage-point difference (AARNet Support minus Bigleaf Networks). Higher is better.

Incidents 90-day

Severity breakdown

AARNet Support

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
Bigleaf Networks

2 total

1 major 1 minor
- Median resolution
  
  2h 6m
- Longest outage
  
  2h 56m

Recent activity

Last 5 incidents, side-by-side

AARNet Support
- Apr 23
  
  AARNet Mirror in degraded state
  
  7d 14h 46m
  
  Minor
- Mar 31
  
  Jira platform is unavailable
  
  35m
  
  Major
- Oct 27
  
  Jira platform is unavailable and currently under investigation.
  
  13m
  
  Major
- May 30
  
  NOC-113039 AARNet Routing issue (Victoria)
  
  2h 5m
  
  Minor
- Mar 17
  
  CloudStor SWAN - Unable to create notebook / "401 error"
  
  1h 38m
  
  Major
View all incidents →
Bigleaf Networks
- Sep 11
  
  Bigleaf Cloud Connect Dashboard DOWN
  
  2h 56m
  
  Major
- Jul 8
  
  Bigleaf Cloud Connect Dashboard and API functionality
  
  1h 16m
  
  Minor
- Jun 18
  
  Network Performance Issues - NYC
  
  4h 7m
  
  Minor
- Apr 30
  
  Network Performance Issues - ATL
  
  2h 6m
  
  Minor
- Feb 20
  
  Network Performance Issues - LAX
  
  2h 29m
  
  Minor
View all incidents →

Bottom line

AARNet Support wins

AARNet Support edges out on 90-day uptime.

AARNet Support posted 100.00% vs. 99.81% for Bigleaf Networks (Δ +0.19 pp). Incidents: 0 vs. 2 (-2).

Also compare

Other AARNet Support comparisons

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