Is AARNet Support down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

How often does AARNet Support go down?

Based on our 90-day data, we've recorded 1 incident, of which 0 were major or critical. The median resolution time is unknown.

How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT

AARNet Support is
experiencing issues.

Pulsetic can detect an outage before the provider officially reports it. 51 incidents on record since Nov 2021

Last updated: just now · 0 user reports (24h)

MINOR · IDENTIFIED

Asia/Europe International Connectivity - Degraded

Started 2 weeks ago · Sep 23, 2026 · 10:47 AM UTC

Due to an on-going international subsea cable fault, AARNet's international connectivity to Asia and Europe may experience degraded performance or increased latency while traffic is rerouted via alternate paths. Our teams are working with the relevant cable and carrier partners to assess the fault and confirm restoration timelines. Further updates will be provided as more information becomes available.

View official incident → Having issues too?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
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Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

90-Day Health Summary

Total Incidents

1

Jul 9 to Oct 7, 2026
Major / Critical

0

None recorded
Minor Incidents

1

Avg. 0.0 per day
Median Resolution

—

Not enough data

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for AARNet Support above.

Source: The State of Uptime 2026, figures as of 1 October 2026.

AARNet Support Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Asia/Europe International Connectivity - Degraded	Sep 23, 2026 · 10:47 AM	Ongoing	Minor	Identified	Details →
AARNet Mirror in degraded state	Apr 23, 2026 · 10:46 AM	7d 14h 46m	Minor	Resolved	Details →
Jira platform is unavailable	Mar 31, 2026 · 3:33 PM	35m	Major	Resolved	Details →
Jira platform is unavailable and currently under investigation.	Oct 27, 2025 · 5:51 PM	13m	Major	Resolved	Details →
NOC-113039 AARNet Routing issue (Victoria)	May 30, 2025 · 9:20 AM	2h 5m	None	Resolved	Details →
CloudStor SWAN - Unable to create notebook / "401 error"	Mar 17, 2023 · 12:24 PM	1h 38m	Major	Resolved	Details →
CloudStor S3 Service Degradation	Nov 4, 2022 · 9:55 AM	1h 59m	Minor	Resolved	Details →
Cloudstor Service Outage (S3 service NOT Impacted)	Oct 31, 2022 · 4:58 PM	1h 27m	None	Resolved	Details →
Cloudstor Activity notification email backlog (NO SERVICE IMPACT)	Oct 21, 2022 · 10:25 AM	3d 21h 3m	None	Resolved	Details →
CloudStor SWAN - Browser hangs on "Starting SWAN" / error "504 session time out" / "502 error"	Sep 30, 2022 · 3:43 PM	15h 21m	None	Resolved	Details →

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Common questions

Frequently Asked Questions

Is AARNet Support down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does AARNet Support go down?

Based on our 90-day data, we've recorded 1 incident, of which 0 were major or critical. The median resolution time is unknown.
How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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