NOC-113039 AARNet Routing issue (Victoria)

Summary

NOC-113039 AARNet Routing issue (Victoria)

AARNet's operations engineers have mitigated the issue and continue to work to identify the root cause. Services are operational, please contact the NOC directly on 1300 275 662 (option 1) or noc@aarnet.edu.au if you are still experiencing issues. Incident Resolution Time : 09:00 AEST

• Started

  May 30, 2025 · 9:20 AM

• Resolved

  May 30, 2025 · 11:25 AM

• Duration

  2h 5m

• Severity

  None

• ◐

  Investigating

  May 30 · 9:20 AM AARNet Support

  Incident - NOC113039 Incident Start time : 08:28 AEST Description: Routing issue in Victoria We have monitored an unplanned outage in Victoria. Our network operations team is currently investigating the fault. Identification of specific impacted services is in progress and will be shared as soon as possible.

• ◆

  Identified

  May 30 · 9:34 AM AARNet Support

  AARNet has detected an outage impacting Victorian customers. The root cause is unknown at this stage however investigation is underway. Further updates will be provided as soon as more information is available.

• ◉

  Monitoring

  May 30 · 9:49 AM AARNet Support

  AARNet’s operations engineers are continuing to investigate the root cause. Our monitoring system indicates ongoing service recovery however, the service remains in a hazardous state while the fault investigation is in progress.

• ✓

  Resolved

  May 30 · 11:25 AM AARNet Support

  AARNet's operations engineers have mitigated the issue and continue to work to identify the root cause. Services are operational, please contact the NOC directly on 1300 275 662 (option 1) or noc@aarnet.edu.au if you are still experiencing issues. Incident Resolution Time : 09:00 AEST