Service comparison

AARNet Support vs. Cape Networks

AARNet Support vs. Cape Networks — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 8 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

AARNet Support

aarnet.edu.au

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
View status page →
Cape Networks

capenetworks.com

Online
- 90-day uptime
  
  99.53%
- Incidents (90d)
  
  8
  
  3 major · 5 minor
- Median resolution
  
  18m
- Longest outage
  
  7h 17m
View status page →

Uptime over time

Availability across windows

Window	AARNet Support	Cape Networks	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	100.00%	98.66%	+1.34 pp
Last 90 days	100.00%	99.53%	+0.47 pp

Δ is percentage-point difference (AARNet Support minus Cape Networks). Higher is better.

Incidents 90-day

Severity breakdown

AARNet Support

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
Cape Networks

8 total

3 major 5 minor
- Median resolution
  
  18m
- Longest outage
  
  7h 17m

Recent activity

Last 5 incidents, side-by-side

AARNet Support
- Apr 23
  
  AARNet Mirror in degraded state
  
  7d 14h 46m
  
  Minor
- Mar 31
  
  Jira platform is unavailable
  
  35m
  
  Major
- Oct 27
  
  Jira platform is unavailable and currently under investigation.
  
  13m
  
  Major
- May 30
  
  NOC-113039 AARNet Routing issue (Victoria)
  
  2h 5m
  
  Minor
- Mar 17
  
  CloudStor SWAN - Unable to create notebook / "401 error"
  
  1h 38m
  
  Major
View all incidents →
Cape Networks
- Sep 9
  
  Pre-defined reports issue and sensor/service status page slowness
  
  1h 41m
  
  Major
- Sep 4
  
  UXI Sensor 802.1x Regression
  
  7h 17m
  
  Minor
- Sep 4
  
  Dashboard Network Management Issues
  
  17m
  
  Minor
- Sep 2
  
  Webhook Sending Delay
  
  < 1m
  
  Minor
- Sep 1
  
  Problem loading dashboard
  
  8m
  
  Major
View all incidents →

Bottom line

AARNet Support wins

AARNet Support edges out on 90-day uptime.

AARNet Support posted 100.00% vs. 99.53% for Cape Networks (Δ +0.47 pp). Incidents: 0 vs. 8 (-8).

Also compare

Other AARNet Support comparisons

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