Service comparison
Action Marketing vs. Customer.io
Action Marketing vs. Customer.io: uptime, incident frequency and resolution times, head-to-head.
Last 90 days · 10 incidents total · From each provider's official status page
Service comparison
Action Marketing vs. Customer.io: uptime, incident frequency and resolution times, head-to-head.
Last 90 days · 10 incidents total · From each provider's official status page
Head-to-head
90-day uptime
100.00%
Incidents (90d)
0
0 major · 0 minor
Median resolution
—
Longest incident
—
Customer.io
customerio.com
90-day uptime
99.58%
Incidents (90d)
10
2 major · 8 minor
Median resolution
37m
Longest incident
2h 26m
Uptime over time
| Window | Action Marketing | Customer.io | Δ |
|---|---|---|---|
| Last 24 hours |
|
|
0.00 pp |
| Last 7 days |
|
|
0.00 pp |
| Last 30 days |
|
|
+0.06 pp |
| Last 90 days |
|
|
+0.42 pp |
Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Action Marketing minus Customer.io). Higher is better.
Incidents 90-day
Action Marketing
0 total
Median resolution
—
Longest incident
—
Customer.io
10 total
Median resolution
37m
Longest incident
2h 26m
Recent activity
Action Marketing
No incidents on record.
Customer.io
Some US customers may experience delays in message sending
27m
Reduced Deliverability to Microsoft-Hosted Email Addresses
1h 19m
Investigating issues with the Agent
4m
Customer.io UI is inaccessible
26m
Delays in processing and UI inaccessible for some customers in the US datacentre
33m
Bottom line
Action Marketing winsAction Marketing posted 100.00% vs. 99.58% for Customer.io (Δ +0.42 pp). Incidents: 0 vs. 10 (-10).
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