Service comparison
Action Marketing vs. Customer.io
Action Marketing vs. Customer.io — reliability, API availability, and incident frequency head-to-head.
Last 90 days · 12 incidents total · Data via Pulsetic monitoring
Service comparison
Action Marketing vs. Customer.io — reliability, API availability, and incident frequency head-to-head.
Last 90 days · 12 incidents total · Data via Pulsetic monitoring
Head-to-head
90-day uptime
100.00%
Incidents (90d)
0
0 major · 0 minor
Median resolution
—
Longest outage
—
Customer.io
customerio.com
90-day uptime
99.45%
Incidents (90d)
12
2 major · 10 minor
Median resolution
40m
Longest outage
2h 26m
Uptime over time
| Window | Action Marketing | Customer.io | Δ |
|---|---|---|---|
| Last 24 hours |
|
|
0.00 pp |
| Last 7 days |
|
|
0.00 pp |
| Last 30 days |
|
|
+0.19 pp |
| Last 90 days |
|
|
+0.55 pp |
Δ is percentage-point difference (Action Marketing minus Customer.io). Higher is better.
Incidents 90-day
Action Marketing
0 total
Median resolution
—
Longest outage
—
Customer.io
12 total
Median resolution
40m
Longest outage
2h 26m
Recent activity
Action Marketing
No incidents recorded in the last 90 days.
Customer.io
Reduced Deliverability to Microsoft-Hosted Email Addresses
1h 19m
Investigating issues with the Agent
4m
Customer.io UI is inaccessible
26m
Delays in processing and UI inaccessible for some customers in the US datacentre
33m
Issues accessing EU accounts
15m
Bottom line
Action Marketing winsAction Marketing posted 100.00% vs. 99.45% for Customer.io (Δ +0.55 pp). Incidents: 0 vs. 12 (-12).
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