Service comparison

ActiveCampaign vs. Extole

ActiveCampaign vs. Extole — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 12 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

ActiveCampaign

activecampaign.com

Online
- 90-day uptime
  
  92.45%
- Incidents (90d)
  
  10
  
  6 major · 4 minor
- Median resolution
  
  1h 17m
- Longest outage
  
  129h 4m
View status page →
Extole

extole.com

Online
- 90-day uptime
  
  99.81%
- Incidents (90d)
  
  2
  
  1 major · 1 minor
- Median resolution
  
  2h 3m
- Longest outage
  
  3h 57m
View status page →

Uptime over time

Availability across windows

Window	ActiveCampaign	Extole	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	99.74%	99.90%	-0.16 pp
Last 30 days	99.88%	99.98%	-0.10 pp
Last 90 days	92.45%	99.81%	-7.36 pp

Δ is percentage-point difference (ActiveCampaign minus Extole). Higher is better.

Incidents 90-day

Severity breakdown

ActiveCampaign

10 total

6 major 4 minor
- Median resolution
  
  1h 17m
- Longest outage
  
  129h 4m
Extole

2 total

1 major 1 minor
- Median resolution
  
  2h 3m
- Longest outage
  
  3h 57m

Recent activity

Last 5 incidents, side-by-side

ActiveCampaign
- Sep 14
  
  Bulk Edit of contacts is not applying filters.
  
  26m
  
  Major
- Aug 28
  
  Issues Accessing Accounts
  
  28m
  
  Major
- Aug 10
  
  Issue impacting customer logins for a portion of users
  
  2h 44m
  
  Major
- Aug 5
  
  Issue Affecting Segmented Campaigns in the EU Region
  
  1d 41m
  
  Major
- Aug 3
  
  Engineers are researching an issue that may caused some customer reports to intermittently not load.
  
  1h 50m
  
  Minor
View all incidents →
Extole
- Sep 14
  
  Consumer API Performance
  
  10m
  
  Major
- Jun 26
  
  CSS Not Rendering
  
  3h 57m
  
  Minor
- May 21
  
  GitHub Security Incident Response
  
  < 1m
  
  Minor
- May 5
  
  Email Delays
  
  3h 58m
  
  Minor
- Apr 30
  
  Consumer Database Failover
  
  < 1m
  
  Minor
View all incidents →

Bottom line

Extole wins

Extole edges out on 90-day uptime.

ActiveCampaign posted 92.45% vs. 99.81% for Extole (Δ -7.36 pp). Incidents: 10 vs. 2 (+8).

Also compare

Other ActiveCampaign comparisons

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