Service comparison

Beanworks vs. Caseware Cloud

Beanworks vs. Caseware Cloud: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 23 incidents total · From each provider's official status page

Head-to-head

90-day summary

Beanworks

quadient.com

Online
- 90-day uptime
  
  98.77%
- Incidents (90d)
  
  2
  
  1 major · 1 minor
- Median resolution
  
  13h 20m
- Longest incident
  
  21h 28m
View status page →
Caseware Cloud

casewarecloud.com

Online
- 90-day uptime
  
  98.39%
- Incidents (90d)
  
  21
  
  7 major · 14 minor
- Median resolution
  
  52m
- Longest incident
  
  8h 32m
View status page →

Uptime over time

Availability across windows

Window	Beanworks	Caseware Cloud	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	84.13%	100.00%	-15.87 pp
Last 30 days	96.30%	99.58%	-3.28 pp
Last 90 days	98.77%	98.39%	+0.38 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Beanworks minus Caseware Cloud). Higher is better.

Incidents 90-day

Severity breakdown

Beanworks

2 total

1 major 1 minor
- Median resolution
  
  13h 20m
- Longest incident
  
  21h 28m
Caseware Cloud

21 total

7 major 14 minor
- Median resolution
  
  52m
- Longest incident
  
  8h 32m

Recent activity

Last 5 incidents, side-by-side

Beanworks
- Oct 6
  
  Application running slow across all services
  
  21h 28m
  
  Major
- Oct 2
  
  Issue affecting SmartCapture, Vendor Management, E-Invoicing and Unisync
  
  5h 12m
  
  Minor
- Apr 27
  
  Ongoing issue detected with Document Extraction service, investigation ongoing
  
  17h 10m
  
  Major
- Mar 25
  
  Network Error: Investigating Issue now
  
  18h 13m
  
  Major
- Mar 2
  
  Investigating issue: Cannot delete images from Invoice.
  
  1d 22h 42m
  
  Major
View all incidents →
Caseware Cloud
- Sep 17
  
  Caseware Cloud Service, Degraded Performance for Europe users
  
  2h 13m
  
  Minor
- Sep 8
  
  Cloud-based Engagement Solutions, Degraded Performance for US region(s)
  
  50m
  
  Minor
- Sep 1
  
  Caseware Cloud Service, Degraded Performance for Australian users
  
  45m
  
  Minor
- Aug 31
  
  SmartSync Cloud Service, Partial Outage for United States users
  
  35m
  
  Major
- Aug 14
  
  Cloud-based Engagement Solutions, Degraded Performance for all regions
  
  8h 32m
  
  Minor
View all incidents →