Service comparison

Beanworks vs. Caseware Cloud

Beanworks vs. Caseware Cloud: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 20 incidents total · From each provider's official status page

Head-to-head

90-day summary

Beanworks

quadient.com

Online
- 90-day uptime
  
  98.41%
- Incidents (90d)
  
  3
  
  2 major · 1 minor
- Median resolution
  
  7h 40m
- Longest incident
  
  21h 28m
View status page →
Caseware Cloud

casewarecloud.com

Online
- 90-day uptime
  
  98.85%
- Incidents (90d)
  
  17
  
  5 major · 12 minor
- Median resolution
  
  40m
- Longest incident
  
  8h 32m
View status page →

Uptime over time

Availability across windows

Window	Beanworks	Caseware Cloud	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	95.44%	98.48%	-3.04 pp
Last 30 days	95.23%	99.05%	-3.82 pp
Last 90 days	98.41%	98.85%	-0.44 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Beanworks minus Caseware Cloud). Higher is better.

Incidents 90-day

Severity breakdown

Beanworks

3 total

2 major 1 minor
- Median resolution
  
  7h 40m
- Longest incident
  
  21h 28m
Caseware Cloud

17 total

5 major 12 minor
- Median resolution
  
  40m
- Longest incident
  
  8h 32m

Recent activity

Last 5 incidents, side-by-side

Beanworks
- Oct 21
  
  Quadient AP in maintenance mode – critical security upgrade
  
  7h 40m
  
  Major
- Oct 6
  
  Application running slow across all services
  
  21h 28m
  
  Major
- Oct 2
  
  Issue affecting SmartCapture, Vendor Management, E-Invoicing and Unisync
  
  5h 12m
  
  Minor
- Apr 27
  
  Ongoing issue detected with Document Extraction service, investigation ongoing
  
  17h 10m
  
  Major
- Mar 25
  
  Network Error: Investigating Issue now
  
  18h 13m
  
  Major
View all incidents →
Caseware Cloud
- Oct 23
  
  Data Analytics, Degraded Performance for Canada, Europe and United States
  
  1h 58m
  
  Minor
- Oct 23
  
  Caseware Cloud Service, Major Outage for Canada users
  
  34m
  
  Major
- Oct 21
  
  Caseware Cloud Website, Unavailable for All users
  
  1m
  
  Minor
- Oct 15
  
  Cloud-based Engagement Solutions, Degraded Performance for United States users
  
  1h
  
  Minor
- Oct 13
  
  Cloud-based Engagement Solutions, Degraded Performance for Europe
  
  3h 18m
  
  Minor
View all incidents →