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ALL SYSTEMS OPERATIONAL

Caseware Cloud systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Jan 2026 · 51 incidents caught

Last checked: 2 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

  • ALL SYSTEMS OPERATIONAL

    Caseware Cloud is up and running.

    Last incident resolved 9 hours ago


    No active incidents at this time. Noticed something?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

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  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

90-Day Health Summary

  • Total Incidents

    25

    Jun 19 to Sep 17, 2026

  • Major / Critical

    10

    40% of the total

  • Minor Incidents

    15

    Avg. 0.2 per day

  • Median Resolution

    1h 6m

    P95: 8h 32m

Caseware Cloud Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Caseware Cloud Service, Degraded Performance for Europe users
Sep 17, 2026 · 6:25 AM 2h 13m
Minor
Resolved
Details →
Cloud-based Engagement Solutions, Degraded Performance for US region(s)
Sep 8, 2026 · 6:00 PM 50m
Minor
Resolved
Details →
Caseware Cloud Service, Degraded Performance for Australian users
Sep 1, 2026 · 10:58 PM 45m
Minor
Resolved
Details →
SmartSync Cloud Service, Partial Outage for United States users
Aug 31, 2026 · 6:55 PM 35m
Major
Resolved
Details →
Cloud-based Engagement Solutions, Degraded Performance for all regions
Aug 14, 2026 · 7:12 PM 8h 32m
Minor
Resolved
Details →
Verity Service, Degraded Performance for Europe users
Aug 12, 2026 · 12:42 PM 35m
Minor
Resolved
Details →
SmartSync Cloud Service, Degraded Performance for Asia Pacific users
Aug 10, 2026 · 11:44 PM 38m
Minor
Resolved
Details →
SmartSync Cloud Service, Degraded Performance for United States users
Aug 10, 2026 · 6:58 PM 27m
Minor
Resolved
Details →
SmartSync Cloud Service, Major Outage for Asia Pacific users
Aug 10, 2026 · 5:49 PM 37m
Critical
Resolved
Details →
Caseware Cloud Service, Partial Outage for United States users
Aug 4, 2026 · 3:30 PM 40m
Major
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is Caseware Cloud down today?

    Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

  • How often does Caseware Cloud go down?

    Based on our 90-day data, we've detected 25 incidents, of which 10 were major or critical. The median resolution time is 1h 6m.

  • How are outages detected?

    Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.