Cloud-based Engagement Solutions, Degraded Performance for Europe

Summary

Cloud-based Engagement Solutions, Degraded Performance for Europe

This incident has been resolved.

• Started

  Oct 13, 2026 · 11:17 AM

• Resolved

  Oct 13, 2026 · 2:35 PM

• Duration

  3h 18m

• Severity

  Minor

• ◐

  Investigating

  Oct 13 · 11:17 AM Caseware Cloud

  We are experiencing a Degraded Performance impacting Cloud-based Engagement Solutions for Europe. Our teams are actively working, and implementing the necessary corrective actions. An update will be provided within the hour.

• ◉

  Monitoring

  Oct 13 · 11:45 AM Caseware Cloud

  The issue is no longer impacting our services. We will continue to monitor the systems and apply the necessary preventive measures.

• ✓

  Resolved

  Oct 13 · 2:35 PM Caseware Cloud

  This incident has been resolved.