Caseware Cloud Status · History · Incident #151527

RESOLVED

Caseware Cloud Website, Unavailable for All users

Minor · Started Oct 21, 2026 · 2:11 PM

  • Duration

    1m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Caseware Cloud Website, Unavailable for All users

We are aware of the PHP2Shell. While Caseware Cloud does not leverage PHP we are confident our platforms and systems are not affected, our team performing a comprehensive review to ensure the protection of systems and data. As part of this response, some documentation pages may temporarily be taken offline while our Engineering and Security teams complete remediation. During this time, you may be unable to access some documentation content. Impact: Documentation pages only. The Caseware Cloud application and your data are not affected. We apologize for the inconvenience and will post an update as soon as we have more information.


  • Started

    Oct 21, 2026 · 2:11 PM

  • Resolved

    Oct 21, 2026 · 2:13 PM

  • Duration

    1m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 21 · 2:11 PM Caseware Cloud

    We are aware of the PHP2Shell. While Caseware Cloud does not leverage PHP we are confident our platforms and systems are not affected, our team performing a comprehensive review to ensure the protection of systems and data. As part of this response, some documentation pages may temporarily be taken offline while our Engineering and Security teams complete remediation. During this time, you may be unable to access some documentation content. Impact: Documentation pages only. The Caseware Cloud application and your data are not affected. We apologize for the inconvenience and will post an update as soon as we have more information.

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