10to8 Status · History · Incident #104019

RESOLVED

Partial Communications Outage

Major · Started Jan 23, 2026 · 10:30 AM

Duration

3h 38m
Severity

Major
Detection lead

—
User reports

—

Summary

Partial Communications Outage

This incident has been resolved.

Started

Jan 23, 2026 · 10:30 AM
Resolved

Jan 23, 2026 · 2:08 PM
Duration

3h 38m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Jan 23 · 12:49 PM 10to8

We are currently investigating an issue where some communciations are delayed in sending. This includes new appointment confirmations, reminders and ad-hoc messages.
◉

Monitoring
Jan 23 · 12:53 PM 10to8

A fix has been implemented and we are monitoring the results.
◉

Monitoring
Jan 23 · 1:13 PM 10to8

We are continuing to monitor for any further issues.
◉

Monitoring
Jan 23 · 1:15 PM 10to8

We are continuing to monitor for any further issues.
✓

Resolved
Jan 23 · 2:08 PM 10to8

This incident has been resolved.

Pattern

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