Degraded performance on US services

Summary

Degraded performance on US services

We fixed the issue and all our systems are back online and functional.

• Started

  Oct 5, 2026 · 11:27 AM

• Resolved

  Oct 5, 2026 · 1:51 PM

• Duration

  2h 24m

• Severity

  Minor

• ◐

  Investigating

  Oct 5 · 11:27 AM 1E

  We are currently investigating an issue that affects a subset of our US-based services. Users are currently experiencing issues accessing web.us.teamviewer.com.

• ◉

  Monitoring

  Oct 5 · 12:47 PM 1E

  We fixed the issue which caused the degraded performance and we are monitoring the results. We will update our status page with new information as soon as possible.

• ✓

  Resolved

  Oct 5 · 1:51 PM 1E

  We fixed the issue and all our systems are back online and functional.