7shifts Status · History · Incident #103571

RESOLVED

Some mobile customers may be experiencing a degraded experience with Clair services

Minor · Started Jun 30, 2026 · 9:10 PM

Duration

30m
Severity

Minor
Detection lead

—
User reports

—

Summary

Some mobile customers may be experiencing a degraded experience with Clair services

The Clair endpoints are now returning expected status codes after resolving a bug in our cache. All systems should now be operational.

Started

Jun 30, 2026 · 9:10 PM
Resolved

Jun 30, 2026 · 9:40 PM
Duration

30m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jun 30 · 9:10 PM 7shifts

The Earn Wage feature is returning errors resulting in the feature disappearing from the mobile apps.
✓

Resolved
Jun 30 · 9:40 PM 7shifts

The Clair endpoints are now returning expected status codes after resolving a bug in our cache. All systems should now be operational.

Pattern

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