Degraded Performance - SearchStax Pulse Performance Graphs

Summary

Degraded Performance - SearchStax Pulse Performance Graphs

This incident has been resolved. Our upstream search infrastructure partner, SearchStax, has successfully implemented the fix, and Pulse Performance Graphs are now displaying as expected. Core search functionality was unaffected throughout this incident. We apologize for any inconvenience caused and thank you for your patience.

• Started

  Sep 3, 2026 · 4:27 PM

• Resolved

  Sep 4, 2026 · 2:04 AM

• Duration

  9h 37m

• Severity

  Minor

• ◐

  Investigating

  Sep 3 · 4:27 PM Acquia

  Our upstream search infrastructure partner, SearchStax, is currently experiencing an issue affecting the display of Pulse Performance Graphs; core search functionality remains fully operational and unaffected. SearchStax is actively investigating and working toward a resolution — clearing browser cookies and refreshing the page may help in the meantime. We will provide updates as the situation progresses.

• ◆

  Identified

  Sep 3 · 5:41 PM Acquia

  Our upstream search infrastructure partner, SearchStax, has identified the root cause of the issue affecting the display of Pulse Performance Graphs. A fix is currently being implemented. Core search functionality remains fully operational and unaffected. We will continue to provide updates as the situation progresses.

• ✓

  Resolved

  Sep 4 · 2:04 AM Acquia

  This incident has been resolved. Our upstream search infrastructure partner, SearchStax, has successfully implemented the fix, and Pulse Performance Graphs are now displaying as expected. Core search functionality was unaffected throughout this incident. We apologize for any inconvenience caused and thank you for your patience.